Last Updated: [Insert Date]
Welcome to Household Items Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our home organization and cleaning products. By accessing our site and making purchases, you agree to these terms in full.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is available to users worldwide, except in Asia and certain remote regions as specified. By using this site, you confirm you are at least 18 years old or accessing with parental supervision.
1.2 Content Ownership
All content on ushomeorganizeclean.com, including product descriptions, images, and design elements, is the property of Household Items Shop and protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.
1.3 User Responsibilities
You agree to:
- Provide accurate account and payment information
- Not use our site for any unlawful purpose
- Not attempt to gain unauthorized access to our systems
- Not interfere with the proper working of the website
2. Products and Services
2.1 Product Descriptions
We specialize in home organization and cleaning products including:
- Bathroom organization solutions (counters, shelves, organizers)
- Closet organization systems (hangers, garment racks, shoe storage)
- Laundry room essentials (baskets, hampers, drying racks)
- Cleaning tools and accessories
We make every effort to display products accurately, but colors may vary slightly due to monitor differences.
2.2 Product Availability
All items are subject to availability. If an item becomes unavailable after your order is placed, we will notify you promptly and offer alternatives or a refund.
2.3 Product Limitations
Certain products have specific usage guidelines and safety precautions. You agree to follow all manufacturer instructions provided with your purchases.
3. Orders and Payments
3.1 Order Process
Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including suspected fraudulent activity.
3.2 Pricing
All prices are in USD. We occasionally adjust prices but will honor the price at the time your order was placed.
3.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You authorize us to charge the selected payment method for the total order amount, including applicable taxes and shipping fees.
3.4 Order Confirmation
You will receive an email confirmation once your order is processed. Please review it carefully and contact us immediately with any discrepancies.
4. Shipping and Delivery
4.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays).
4.2 Shipping Options
We offer:
- Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
- Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment
Delivery times are estimates and may vary based on destination and customs processing.
4.3 International Shipping
We ship worldwide except to Asia and certain remote regions. Customers are responsible for any customs fees, taxes, or import duties.
4.4 Delivery Issues
If your package appears damaged upon delivery, refuse acceptance or note the damage with the carrier. Contact us within 48 hours with photos of the damage.
5. Returns and Refunds
5.1 Return Policy
You may return most unused, unopened items in original packaging within 15 days of delivery for a refund or exchange. Non-returnable items include:
- Opened bathroom cleaning products
- Used cleaning tools
- Personal care items that cannot be sanitized
5.2 Return Process
To initiate a return:
- Email [email protected] with your order number and return details
- Wait for return authorization instructions
- Ship items to the provided address at your expense
Original shipping fees are non-refundable unless the return results from our error.
5.3 Refund Processing
Refunds are issued to the original payment method within 5-10 business days after we receive and inspect returned items.
6. Liability and Disputes
6.1 Limitation of Liability
Household Items Shop shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access. Our total liability for any claim shall not exceed the purchase price of the product in question.
6.2 Product Use
You assume all responsibility for proper use of our products. We are not liable for misuse or failure to follow manufacturer instructions.
6.3 Dispute Resolution
Any disputes shall be resolved through good faith negotiations. If unresolved, disputes will be settled in the courts of [Your State], USA.
7. General Provisions
7.1 Policy Changes
We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.
7.2 Governing Law
These Terms shall be governed by the laws of [Your State], USA, without regard to conflict of law principles.
7.3 Contact Information
For questions about these Terms, contact us at:
Household Items Shop3591 Pratt Avenue
Orchards, US 98662
Email: [email protected]
Thank you for choosing Household Items Shop for your home organization and cleaning needs. We’re committed to providing quality products and excellent service while maintaining clear, fair policies for all our customers.
